Walt Disney World Dolphin

The sales assistant in the gift shop (Katie) was very helpful in assisting us to find a Disney gift and let us know where to find this. She was very honest and helpful with sizing of a T-shirt. We thought the water taxi was great and convenient.

The room was clean and well appointed but lacked a refrigerator. There was coffee and two bottles of water. The bathroom was nice and included a tub - rare. The lobby and common areas are nice and the restaurants are good quality. The location is as convenient as it gets for visiting Disney Parks.

The biggest advantage of Disney’s Dolphin Resort is its unbeatable location—right in the heart of the Epcot Resort area—at a fraction of the cost of nearby Disney-owned hotels. While the theming isn’t as immersive or “magical” as traditional Disney resorts, the facilities are excellent and there’s a wider range of dining options than at some of the Disney-run hotels in the same area. It does have a bit of a conference hotel atmosphere, and the presence of many business guests can sometimes break the Disney bubble, but overall it’s a very practical and well-equipped place to stay.

The hotel is ideally located, with an exceptionally helpful staff. The connection to Disney runs seamlessly, making the experience smooth and enjoyable. I arrived with my son and, while the stay was pleasant overall, there were a couple of disappointments. I had booked a room with a balcony specifically to view the fireworks show, and requested a higher floor. Unfortunately, I was placed on the third floor, where the view was partially obstructed by trees and buildings, limiting the fireworks display. Additionally, the bathroom was quite small and outdated, clearly in need of renovation to meet modern standards. The use of curtains in the shower caused frequent leaks, which was inconvenient. On a positive note, the hotel’s restaurants are excellent, offering a wide variety of dishes. I highly recommend trying all the dining options, including those at the Swan. Despite the room issues, it was a good overall experience.

The staff was amazing. Very helpful. They remembered me and my requests easily. I want expecting that because there’s so many people. I interacted with the Bag guys and the Valet guys who could not be sweeter. Front check in was also great and helpful. Offered things to help me with my stay, and made sure I had everything I needed. The property itself is pretty. Lots to walk around and see. The pool especially was really great. Perfect for my 2 year old and also for my 12 year old.