Walt Disney World Dolphin

Clean and close to Epcot and Hollywood Studios

The hotel is amazing along with the pool. Location is great for Epcot and right next to the boardwalk.

The staff was amazing. Very helpful. They remembered me and my requests easily. I want expecting that because there’s so many people. I interacted with the Bag guys and the Valet guys who could not be sweeter. Front check in was also great and helpful. Offered things to help me with my stay, and made sure I had everything I needed. The property itself is pretty. Lots to walk around and see. The pool especially was really great. Perfect for my 2 year old and also for my 12 year old.

My check in with Santiago was AMAZING! He was so nice, helpful and friendly. I also got great service with help about the busses and Disney Run questions. Everyone was very nice. The amenities were great, the pool and it wasn't a hotel innundated with kids. It had more of a convention crowd feel which I really liked.

Overall, we were actually blown away by the Dolphin and Swan (we stayed in both). Its hard to put into words, but we travelled as a family of 4 (me, my wife, daughter 17 and son 12). We stayed in a standard view with balcony and fireworks view from the 13th -17th Dec at the Dolphin, and 20th - 29th Dec resort view with Balcony in the Swan. From the moment we arrived, the scale and size of these hotels was evident. Check in was painless and the room was as described, and just like the video reviews we had watched. Actually plenty of room in both bedrooms at both hotels. For us the Swan rooms were slightly better, they are almost identical in size, but the beds are larger in the Swan which for us was appreciated (Dolphin UK double, Swan UK King). The bathroom configuration was also better at the Swan as it had a sink (Basin) in the toilet / shower, and on the outside vs the Dolphin which only had it on the outside of the toilet, for us with my daughter and wife getting ready in the morning, it helped. I would stress though to those overthinker (like me) both are more than sufficient for a family of 4 and it pretty much comes down to bed size. The Dolphin hotel was more impressive than the Swan, it had a slightly better vibe, i believe this was due to the bar / chill areas being larger and better laid out compared to the Swan, it was always more people using these areas in the Dolphin compared to the Swan as we walked passed them. You have access to both areas regardless to which hotel you stay in. This also goes for the hotel pools. The Dolphin has a lane pool and large pool with small slide and x3 jacuzzies, the Swan has a lane pool and x1 jacuzzi. Personally, i found the pool colder than i thought they would be, manageable, but compared to the Hard Rock pool (stayed here 17th - 20th Dec) it was a lot colder. Jacuzzies were lovely and warm. On the whole absolutely loved these hotels, the ease of access to Disney parks and overall feel was amazing.